Terms of Service
Summary: By using our games and services, you agree to these terms. Play fair, respect others, and have fun. We reserve the right to enforce these rules to keep our community safe.
1. Acceptance of Terms
Welcome to Guppy Labs! These Terms of Service ("Terms") govern your access to and use of our games, websites, and related services (collectively, the "Services") provided by Guppy Labs ("we," "us," or "our").
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use our Services.
If you are using our Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
2. Eligibility
To use our Services, you must:
- Be at least 13 years of age (or 16 in certain jurisdictions)
- Have the legal capacity to enter into a binding agreement
- Not be prohibited from using our Services under applicable law
- Have parental or guardian consent if you are a minor in your jurisdiction
By using our Services, you represent and warrant that you meet all eligibility requirements.
3. Account Registration
3.1 Creating an Account
Some features of our Services require you to create an account. When you create an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and update your information to keep it accurate
- Keep your password secure and confidential
- Accept responsibility for all activities that occur under your account
- Notify us immediately of any unauthorized use of your account
3.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials. We are not liable for any loss or damage arising from your failure to protect your account information.
3.3 Account Termination
You may delete your account at any time through your account settings or by contacting us. We reserve the right to suspend or terminate your account if you violate these Terms.
4. User Conduct
When using our Services, you agree NOT to:
- Harass or Abuse: Engage in harassment, bullying, threats, hate speech, or any form of abuse toward other users
- Cheat or Exploit: Use cheats, exploits, automation software, bots, hacks, mods, or any unauthorized third-party software
- Impersonate: Impersonate any person or entity, or falsely claim an affiliation
- Spam: Send unsolicited messages, advertisements, or promotional materials
- Share Inappropriate Content: Post, share, or transmit content that is illegal, harmful, threatening, abusive, defamatory, obscene, or otherwise objectionable
- Infringe Rights: Violate the intellectual property rights of others
- Disrupt Services: Interfere with or disrupt the integrity or performance of our Services
- Circumvent Security: Attempt to gain unauthorized access to our systems or other users' accounts
- Engage in Fraud: Engage in any fraudulent activity, including payment fraud or chargebacks
- Real-Money Trading: Buy, sell, or trade accounts, in-game items, or currency for real money outside of official channels
Warning: Violations of our conduct rules may result in warnings, temporary suspensions, permanent bans, or legal action, at our sole discretion.
5. Intellectual Property
5.1 Our Content
All content, features, and functionality of our Servicesâincluding but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, and the compilation thereofâare owned by Guppy Labs or our licensors and are protected by copyright, trademark, and other intellectual property laws.
5.2 Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for your personal, non-commercial use, subject to these Terms. This license does not include:
- Any resale or commercial use of our Services or content
- Any derivative use of our Services or content
- Any downloading, copying, or account information harvesting
- Any use of data mining, robots, or similar data gathering tools
5.3 User Content
You retain ownership of content you create within our Services. However, by creating or sharing content, you grant us a worldwide, non-exclusive, royalty-free, sublicensable license to use, reproduce, modify, adapt, publish, translate, and distribute your content in connection with our Services.
5.4 Feedback
If you provide us with feedback, suggestions, or ideas, you grant us the right to use such feedback without any restriction or compensation to you.
6. Virtual Items and Purchases
6.1 Virtual Currency and Items
Our Services may include virtual currency, items, or other entitlements ("Virtual Items"). Virtual Items:
- Have no real-world monetary value
- Cannot be exchanged for real money or legal tender
- Are licensed to you, not sold
- May be modified, removed, or discontinued at any time
6.2 Purchases
When you purchase Virtual Items or other content:
- All purchases are final and non-refundable, except as required by law
- You are responsible for all charges incurred under your account
- Prices may change at any time without notice
- We are not responsible for purchases made by unauthorized users
6.3 Subscriptions
If you purchase a subscription:
- Subscriptions automatically renew unless cancelled before the renewal date
- You may cancel your subscription at any time through your account settings
- No refunds or credits for partial subscription periods
7. Third-Party Services
Our Services may contain links to third-party websites or services, or integrate with third-party platforms. We are not responsible for the content, privacy policies, or practices of any third-party services. Your use of third-party services is at your own risk.
8. Disclaimers
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that:
- Our Services will be uninterrupted, secure, or error-free
- Defects will be corrected
- Our Services or servers are free of viruses or harmful components
- Our Services will meet your requirements
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, GUPPY LABS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:
- Any indirect, incidental, special, consequential, or punitive damages
- Any loss of profits, data, use, goodwill, or other intangible losses
- Any damages arising from your use or inability to use our Services
- Any conduct or content of any third party on our Services
IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.
10. Indemnification
You agree to indemnify, defend, and hold harmless Guppy Labs and its officers, directors, employees, contractors, and agents from and against any claims, damages, obligations, losses, liabilities, costs, and expenses arising from:
- Your use of our Services
- Your violation of these Terms
- Your violation of any third-party right
- Any content you submit or share through our Services
11. Dispute Resolution
11.1 Informal Resolution
Before filing a formal dispute, you agree to first contact us at legal@guppylabs.com to attempt to resolve the dispute informally.
11.2 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Guppy Labs is incorporated, without regard to conflict of law principles.
11.3 Arbitration
Any dispute arising from these Terms or your use of our Services shall be resolved through binding arbitration, except that either party may seek injunctive relief in court for intellectual property violations.
12. Modifications to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by:
- Posting the updated Terms on our website
- Updating the "Last updated" date
- Sending you an email or in-app notification for significant changes
Your continued use of our Services after any modifications indicates your acceptance of the updated Terms.
13. Termination
We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination:
- Your right to use our Services will immediately cease
- We may delete your account and all associated data
- You will not be entitled to any refund of fees paid
14. General Provisions
14.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Guppy Labs regarding our Services.
14.2 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
14.3 Waiver
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
14.4 Assignment
You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations without restriction.
15. Contact Us
If you have any questions about these Terms, please contact us:
- Email: legal@guppylabs.com
- General Inquiries: hello@guppylabs.com